Politique de confidentialité
Store: Rovantra
Address: Arcadiastraße 32, 40472 Düsseldorf, Germany
Email: contact@rovantra.com
Phone: +49 9223 8063660
Full Name: Kathrin Kerstin
At Rovantra, protecting your privacy is a priority. We are committed to handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
When you browse our website or complete a purchase, we may collect the following types of information:
Personal Information:
- Name, billing address, shipping address, phone number, and email address
- Payment information processed securely through trusted third-party payment providers
Technical Information:
- IP address, browser type, device details, and time zone
- Information collected through cookies, pixels, and similar technologies used to improve website performance and user experience
Order Information:
- Details about your purchases, order history, and communication preferences
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide order confirmations, shipping updates, and customer support
- Improve our website, services, and product offerings
- Detect and prevent fraud or unauthorized activity
- Send marketing communications if you have chosen to receive them
3. Data Storage and Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or misuse.
All payment transactions are processed through secure encrypted systems operated by trusted payment providers. Rovantra does not store credit card information.
4. Cookies
Our website uses cookies to enhance functionality, analyze website performance, and personalize your browsing experience.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the website.
5. Third-Party Services
We may share limited data with trusted third-party partners who help operate our business, including:
- Payment providers to securely process transactions
- Shipping partners responsible for delivering your orders
- Analytics services that help us improve website performance
These partners only receive the information required to perform their services and must protect your data in accordance with applicable regulations.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal, accounting, or operational obligations.
7. Your Rights (EU / GDPR)
If you are located within the European Union, you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal information
- Withdraw consent for marketing communications at any time
- Request data portability or object to certain types of data processing
To exercise any of these rights, please contact us at contact@rovantra.com.
8. Email Marketing
If you subscribe to our newsletter, we may send occasional promotional emails regarding new products, special offers, or updates. You can unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
10. Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us at:
contact@rovantra.com